Every morning, I wake up and check our support ticket system.
Every morning, we have somewhere between a dozen and two dozen emails from people in India. There's also a smattering of emails from Africa, South-east Asia and Eastern Europe.
The trouble is, through no fault of their own, none of these people are paying members and probably never will be.
We have one of the best value membership plans around at $25 per month, but that's a lot of money when you come from a country where the average income per month is $100. It's even a lot of money if you're unemployed or disabled in a first world country like the the United States and need to survive on $500 per month.
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