Online Training Refund Policy
For our online training courses, our refund policy is below. We try and keep our refund policy as simple, fair and consistent as possible.
That's it. Nice and easy. For the first 30 days, you're welcome to try our service and leave with a full refund if you don't like it. After those first 30 days, you cancel whenever you wish and still use the remainder of the time that you've paid for.
How do you request a refund during your first 30 days?
The place to manage your subscription is http://ostraining.com/account-area. Here you can stop the auto-renew on your account, edit your payment details and upgrade or downgrade to a different package.
Classroom Training Refund Policy
For our classroom training courses, our policy is as follows:
All refunds will be processed within 5 business days of the refund request.
Classroom Training Cancellation Policy
We guarantee to try our very hardest to ensure that our classes will run if you sign up. However, although we have never canceled on a student against their wishes, we do have a policy in place: