[htmuoljh]
You can build great websites. We can help! Join today and get access to 2620 training videos: Start a free trial!

Get support. At OSTraining, you'll never get stuck. Our team of experts are always here to help

TOPIC: Joomla 1.7.x to 2.5.0 Upgrade Problem Solution

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 2 weeks ago #37177

  • arthurrs
  • arthurrs's Avatar
  • OFFLINE
  • No Active Subscription
  • Posts: 208
Hi Folks

Just updated some Joomla 1.7.x sites (6 to be exact) to the new Joomla 2.5.0 and experienced a problem that this info helped me with and I wanted to share it in case others have the same problem. I don’t claim that it will fix all problems (it won’t), but it worked for me on this particular problem. However, the first and best bit of advice I can give is: Please make sure to backup your site before upgrading!

After attempting the auto update from Joomla 1.7.x to 2.5, I received an “Internal Server Error” from the system. I closed the browser tab I was in and attempted to access the site, but needless to say that the site was inaccessible. Secondly, I tried the manual update, but that required some files be modified and database files changed to address possible database prefix changes. Again, I experienced failure probably due to my lack of knowledge or doing something incorrectly.

After doing a restore and doing a little searching in the Joomla forums, I found this post:

forum.joomla.org/viewtopic.php?f=625&t=691155

If during your update you get the “Internal Server Error” (or similar error), this fix may work for you. Instead of closing the browser, “refresh” the page. It should return you to the “Extension Manager” admin page. Once there, click on the “Database” tab and your database prefix errors should be listed. If you then “Click” on “Fix” button, it should fix your errors and report to you the errors that were corrected. Go to System Information in the Admin console and check your system information and ensure that all is ok. At this point, unless there is a problem with extension incompatibility (and I did have this issue on several other sites) this solution should get you up and running on Joomla 2.5.

Hope this helps
Arthur
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 2 weeks ago #37179

  • tessa
  • tessa's Avatar
  • OFFLINE
  • Support Member
  • Posts: 4074
  • Thank you received: 144
Thanks! Great information, we will sure keep this in mind. Very good information. :-)
Warm Regards,

Tessa Mero



Follow us on Twitter - twitter.com/OSTraining
Like us on Facebook - facebook.com/ostraining
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 2 weeks ago #37209

  • Nick
  • Nick's Avatar
  • NOW ONLINE
  • Super User
    Pro Member
  • Posts: 23205
  • Thank you received: 609
Nice one Arthur! The new database fix button sounds like a great addition to Joomla!

Thanks for sharing! :)

Kind regards,
Nick
Follow us on Twitter - twitter.com/OSTraining
Like us on Facebook - facebook.com/ostraining
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 2 weeks ago #37220

  • Nick
  • Nick's Avatar
  • NOW ONLINE
  • Super User
    Pro Member
  • Posts: 23205
  • Thank you received: 609
Hi Arthur,

Some members of the Joomla Bug Squad are trying to isolate the cause of the bug. Did all 6 of your sites have the upgrade issue? Were they all on the same host? Of the ones that had issues, which host were they on?

Kind regards,
Nick
Follow us on Twitter - twitter.com/OSTraining
Like us on Facebook - facebook.com/ostraining
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 2 weeks ago #37224

  • WillRoz
  • WillRoz's Avatar
  • OFFLINE
  • Support Member
  • Posts: 397
  • Thank you received: 2
This just in from Mark Dexer of the JBS
Godaddy customers are not able to reliably use any of the preferred update methods to update from 1.7.3 to 2.5.0. Basically, if the update can't finish in 2 minutes (which is true more than 1/2 the time in my testing), you get an Internal Server Error and your system is in whatever state it got left in (including partially updated, if you are unlucky).

The fix is to do the following:

a. Copy the Joomla_2.5.0-Stable-Update_Package.zip to your root html folder.
b. Using the FTP File Manager, Unarchive this file. Check the Override Existing Files box.
c. After this completes, the site should load and should say 2.5.0 in the Site Information.
d. In the back end, go to Installation Manager: Database. It will likely show problems. Click Fix and it should fix the problems.
e. Go to Installation Manager: Discover and click Discover. It will likely show new extensions. Select them all and click Install. It should install the new 2.5 extensions.
f. At this point, everything should be OK except that it will still indicate that you need to update to 2.5.0 in the Update tab (even though you don't!). To fix this, you need to edit a row in the database.
g. Go to the phpMyAdmin and find the row in the hfps_extensions table where id=700. In the manifest_cache column, you will see the text:
"version":"1.7.3"
Change this to
"version":"2.5.0"
Be careful to not change anything else in this column.

At this point, your site should be OK.

I'm trying to work with Godaddy to see if we can fix this.

In the meantime, are we hearing about update problems in general, or is this limited to Godaddy? Also, does anyone have any ideas about what might be causing the 2-minute limit and what might be done about it?

Thanks. Mark
Will Rosner
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 2 weeks ago #37228

  • Nick
  • Nick's Avatar
  • NOW ONLINE
  • Super User
    Pro Member
  • Posts: 23205
  • Thank you received: 609
Thanks for the update, Will! :)

Kind regards,
Nick
Follow us on Twitter - twitter.com/OSTraining
Like us on Facebook - facebook.com/ostraining
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 2 weeks ago #37231

  • arthurrs
  • arthurrs's Avatar
  • OFFLINE
  • No Active Subscription
  • Posts: 208
Hi All! Will, thanks for the additional information and alternate method. Nick, I did neglect to put in my posting that all of these particular sites were hosted on Godaddy, and yes, it did happen on all six sites. Sorry.

Thanks again
Arthur
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 2 weeks ago #37239

  • Nick
  • Nick's Avatar
  • NOW ONLINE
  • Super User
    Pro Member
  • Posts: 23205
  • Thank you received: 609
Thanks for the clarification, Arthur! :)

Kind regards,
Nick
Follow us on Twitter - twitter.com/OSTraining
Like us on Facebook - facebook.com/ostraining
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 1 week ago #37253

  • WillRoz
  • WillRoz's Avatar
  • OFFLINE
  • Support Member
  • Posts: 397
  • Thank you received: 2
Hey all,

I just checked my email and saw this thread from the JBS:
groups.google.com/group/joomlabugsquad/b...a9c5d190e38b30?hl=en

If you've upgraded any of your sites to v.2.5, you should probably read it.

Will Rosner
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 1 week ago #37257

  • jmc
  • jmc's Avatar
  • NOW ONLINE
  • Pro Member
  • Posts: 1633
  • Thank you received: 134
Hi Will
Thanks for this. I upgraded 2 sites yesterday and now discover that I have the problem! I think that I will just switch off the computer and wait until Monday for advice.
Regards
Mark
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 1 week ago #37258

  • WillRoz
  • WillRoz's Avatar
  • OFFLINE
  • Support Member
  • Posts: 397
  • Thank you received: 2
I discovered I had the same problem as well.

The JBS has already come up with a patch extension:
plg_adminformfixerv2.zip

You can get it here: (bottom of the page)
joomlacode.org/gf/project/joomla/tracker...racker_item_id=27880

It installs via the standard extension installer and needs to be enabled. So far the feedback from the JBS is that it's working properly to solve the issue.

My own experience is the same... so far
Will Rosner
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 1 week ago #37274

  • jmc
  • jmc's Avatar
  • NOW ONLINE
  • Pro Member
  • Posts: 1633
  • Thank you received: 134
Hi Will
Thanks for this, I take my hat off to the chaps that can produce these solutions so quickly. I think that I shall hang on for a few days and see what transpires. Not sure what will happen to the plugin when a new version of joomla is released. Does the plugin just run once to correct the files or does it have to be enabled all the time?
Regards
Mark
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 1 week ago #37288

  • WillRoz
  • WillRoz's Avatar
  • OFFLINE
  • Support Member
  • Posts: 397
  • Thank you received: 2
Hi Mark,

I agree, these guys are definately on their game. I hear that 2.5.1 will be released ahead of schedule (like, Tuesday), due to this issue.

I'm not sure what will happen with the plugin either. I'll probably roll back to 1.7.3 later on today, and ride it out until 2.5.1 is released.
Will Rosner
Please become a member of
OSTraining to reply to this post.

Joomla 1.7.x to 2.5.0 Upgrade Problem Solution 4 years 1 week ago #37289

  • tessa
  • tessa's Avatar
  • OFFLINE
  • Support Member
  • Posts: 4074
  • Thank you received: 144
Just wanted to throw out I upgraded my site from 1.7.3 to 2.5, crossed my fingers, and so far everything is working correctly. :) With a new version of a system you should always expect that there is a possibility something might be buggy. :-)
Warm Regards,

Tessa Mero



Follow us on Twitter - twitter.com/OSTraining
Like us on Facebook - facebook.com/ostraining
Please become a member of
OSTraining to reply to this post.
You can build great websites. We can help! Join today and get access to 2620 training videos: Start a free trial!

Arvixe

Welcome to training with a smile :) Created by friendly people all across North, Central and South America.