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Front page of site not rendering

3 years 7 months ago - 3 years 7 months ago #126144 by honeyflowfarm
Front page of site not rendering was created by honeyflowfarm
I have had this problem of my site not showing properly for the last 4 months. I was trying to speed up the site by using jch optimize. I would occasionally get this error. Then I would make the setting lower and it would go away. I eventually disabled jch optiomize completely. The error would come and go.

www.beeswaxcandleshop.com/

Now I just noticed that I was not getting orders through my hikashop system - even though I could see the order in hikashop.

How do I get resolve this problem.

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3 years 7 months ago #126145 by Nick
Replied by Nick on topic Front page of site not rendering
Hi honeyflowfarm,

You mentioned "Then I would make the setting lower". Which exact setting are you changing in JCH Optimize?

Looking forward to helping.

Kind regards,
Nick

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3 years 7 months ago #126147 by honeyflowfarm
Replied by honeyflowfarm on topic Front page of site not rendering
It has 6 Automatic settings from "Minimum" to "Optimum". When I went to a setting closer to "Optimum" the page load decreased but I would start to see the front page like it is in the image. Then I would reduce the setting and after a while the page would recover. But I kept getting bad pages and kept lowering the setting and eventually disabled it. Then a site monitor would tell me the "site was down" and I would see the bad pages - usually after about 10 minutes it would recover. During this time Hikashop was working and I was getting orders fine. Even though this is a slow time I havent had many orders and then a customer said they were getting error pages during hikashop. I tried sendint an order and the front page went bad. Seems to be a intermittent problem that has gotten worse.

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3 years 7 months ago #126149 by Nick
Replied by Nick on topic Front page of site not rendering
Thanks for clarifying, honeyflowfarm! My suggestion would be to turn it on the lowest setting that works well for your pages, then go through the following class for speeding up your site:
www.ostraining.com/class/speed-up/

Also, what PHP version are you currently running? Does your host have PHP 7 available? You can about double your site speed by using PHP 7.

Kind regards,
Nick

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3 years 7 months ago - 3 years 7 months ago #126157 by honeyflowfarm
Replied by honeyflowfarm on topic Front page of site not rendering
I have not had jch optimize turned on for quite a while and the problem is still their and now much worse. I mentioned jch because it was having a negative affect. It has been disabled for 2 months.

The site is still down.

Using php 5.6.2

I get this page after sending in a test order and then when I go to the main page I get the next one.



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3 years 7 months ago #126159 by Valentin
Replied by Valentin on topic Front page of site not rendering
Hi honeyflowfarm,

May I have access to take a look? Please email us to support@ostraining.com - include the url of this forum topic in the message, then reply here

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