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Joomla white screen after update

3 years 8 months ago #125981 by 7webcreator
Joomla white screen after update was created by 7webcreator
Hello,
After updating my site from Joomla 3.5 to 3.5.1, I got the ghost terrible white screen. I can't access any of the folders of the domain in cause. I got error 403 access denied.
I tried to re-install with no success. Does someone has encountered this issue and found a solution? I'm desperate.
Thank you

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3 years 8 months ago #125983 by Valentin
Replied by Valentin on topic Joomla white screen after update
Hi 7webcreator,

May I have FTP and Joomla access to take a look? Please email us to support@ostraining.com - include the url of this forum topic in the message, then reply here

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3 years 7 months ago #125989 by 7webcreator
Replied by 7webcreator on topic Joomla white screen after update
Hi Valentin

Thank you for your reply. You should have by now the requested credentials.

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3 years 7 months ago #126005 by Valentin
Replied by Valentin on topic Joomla white screen after update
Hi 7webcreator,

The homepage loads fine for me without the /index.php redirection - I guess you figured out the issue, is that correct?

Looking forward to help you

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3 years 7 months ago #126010 by 7webcreator
Replied by 7webcreator on topic Joomla white screen after update
Hi Valentin,

Many thanks for your reply.
Yes indeed, I managed to find why I got this issue. I just renamed the index.html file and I could remove the redirect.

Kind regards

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3 years 7 months ago #126012 by Nick
Replied by Nick on topic Joomla white screen after update
Nice work, 7webcreator! We're glad you got things sorted.

Cheers,
Nick

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The following user(s) said Thank You: 7webcreator

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