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  7. Every Module status shows disabled

Every Module status shows disabled

5 years 3 months ago #125895 by ffwmusic
Every Module status shows disabled was created by ffwmusic
Hoping someone has seen this before. I recently did an update and noticed that all of the Modules now show disabled, although they still seem to be working. I have also noticed that some users some times are unable to see all of the menu items.

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5 years 3 months ago #125896 by Valentin
Replied by Valentin on topic Every Module status shows disabled
Hi and welcome to OSTraining ffwmusic,

May I have access to your site? Please email us to support@ostraining.com - include the url of this forum topic in the message, then reply here

Also, explain with step by step details how to reach the issue.
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5 years 3 months ago - 5 years 3 months ago #125900 by ffwmusic
Replied by ffwmusic on topic Every Module status shows disabled
Sure, please see URL and Credentials below. You can see all of the modules in the disabled state under modules. although they actually work.

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5 years 3 months ago #125903 by ffwmusic
Replied by ffwmusic on topic Every Module status shows disabled
OOPs, didn't see the email portion.... Please see email.

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5 years 3 months ago #125905 by Valentin
Replied by Valentin on topic Every Module status shows disabled
This is interesting. This bug was fixed a few months ago and released with 3.5.0 version.

If you edit each module, is listed as "published".

Please do some maintenance in order to fix any corrupted file from the core.
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5 years 3 months ago #125920 by ffwmusic
Replied by ffwmusic on topic Every Module status shows disabled
I have followed the directions and still have the same issue. I am using Joomla 3.5.1. Not sure what the deal is. I am also still missing some menu items on the front end occasionally.

I am thinking that I may try to restore the site to a state prior to the update, then apply the update again and see if that fixes the issue.

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5 years 3 months ago - 5 years 3 months ago #125922 by Valentin
Replied by Valentin on topic Every Module status shows disabled
If you have the chance to try the update again, it would be wonderful.

Let us know how it goes, ffwmusic.
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5 years 3 months ago #125923 by ffwmusic
Replied by ffwmusic on topic Every Module status shows disabled
Is it possible that this is due to PHP? I am still running php version 5.3.29. I have tried to use version 5.4 and 5.5 but both versions crash the site when they are applied.

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5 years 3 months ago #125925 by Valentin
Replied by Valentin on topic Every Module status shows disabled
Any of those versions is supported by Joomla, however maybe the issue may comes from a third party extension that is not compatible with the newest PHP versions. Hard to know without checking in details the errors.
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5 years 3 months ago #125930 by ffwmusic
Replied by ffwmusic on topic Every Module status shows disabled
I just finished restoring the site on a different server. I then verified the status of the modules was published. I ran the update from 3.4.8 to 3.5.1. I have the exact same issue as before, all Modules show status as unpublished.

I can try to troubleshoot the PHP version issue by disabling some extensions and seeing if that makes a difference, but at this point I am basically stuck.

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5 years 3 months ago - 5 years 3 months ago #125934 by Valentin
Replied by Valentin on topic Every Module status shows disabled
Switch to PHP 5.5 and enable error reporting from System > Global configuration > Server > Error reporting
Refresh the broken pages and see if any error message come up.
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5 years 3 months ago #125935 by ffwmusic
Replied by ffwmusic on topic Every Module status shows disabled
Switch to Joomla 5.5????? There is no 5.5 version of Joomla.....

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5 years 3 months ago #125936 by Valentin
Replied by Valentin on topic Every Module status shows disabled
Sorry, I mean PHP 5.5.

[ Checking this concern from the chat ]
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5 years 3 months ago #125964 by ffwmusic
Replied by ffwmusic on topic Every Module status shows disabled
Wanted to update Valentin on the status of this ticket. I opened a support ticket with Siteground. They were able to locate the problem. The issue was caused by the php.ini file in the application's document root. So they have renamed the file to php.ini-OLD and the Internal server error is no longer present.

Now for the second part of this. Is the PHP.ini file needed? Because I no longer have one.

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5 years 3 months ago #125966 by Nick
Replied by Nick on topic Every Module status shows disabled
Hi ffwmusic,

Excellent! We're glad things are sorted for you now.

That particular php.ini file was used to override server settings and is not needed, since the site will use the default one for the server if others aren't present.

Hope this helps! Let us know if you have any questions and we'll be glad to answer.

Kind regards,
Nick
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