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Hikashop - can't change the order status

5 years 9 months ago #121429 by Mardhiah
Another problem arises. I am unable to change the order status of any of the orders. It stays the same or it becomes a blank.

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5 years 9 months ago #121433 by Nick
Replied by Nick on topic Hikashop - can't change the order status
Hi Mardhiah,

Would you send us some login credentials to support@ostraining.com so we can take a quick look for you? Also, please do three things for us:
1) In the email, include a link to this forum post
2) In the email, include step by step direction of how to replicate the issue.
3) After sending the email, reply to this forum post letting us know you sent the email so that we can check it.

Looking forward to helping.

Kind regards,
Nick

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5 years 9 months ago #121483 by Mardhiah
Replied by Mardhiah on topic Hikashop - can't change the order status
Email sent!

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5 years 9 months ago #121541 by Nick
Replied by Nick on topic Hikashop - can't change the order status
Thanks Mardhiah! I sent you a reply asking for a bit more clarification on the steps.

Cheers,
Nick

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5 years 9 months ago #121556 by Mardhiah
Replied by Mardhiah on topic Hikashop - can't change the order status
Hi nick, I think it's been resolved after I uploaded the whole hikashop file again. I think there's something wrong with the patches? It's okay now so thank you for your help nick!

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5 years 9 months ago #121560 by Valentin
Replied by Valentin on topic Hikashop - can't change the order status
That's good to hear!

Kind regards,
Valentín

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