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Powr plugin not appearing

5 years 9 months ago #121137 by Mardhiah
Powr plugin not appearing was created by Mardhiah
I have added a shortcode from powr.io using an FAQ plugin, in an article on joomla. But the shortcode itself appeared instead of the plugin. It was working fine before. I tried the same shortcode on my localhost and it works. Please guide.

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5 years 9 months ago #121155 by Nick
Replied by Nick on topic Powr plugin not appearing
Hi Mardhiah,

Do you have caching enabled? Please turn off all caching and optimization plugins.

If it still doesn't work, go to plugin manager, edit the plugin, and change its order to first. If it doesn't work, change its order to last.

See if one of those fixes it for you.

Hope this helps! Let us know if you have any questions and we'll be glad to answer.

Kind regards,
Nick

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5 years 9 months ago #121207 by Mardhiah
Replied by Mardhiah on topic Powr plugin not appearing
I have checked the caching on joomla and it is not on.
I did not install the powr faq plugin. i used the shortcode.

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5 years 9 months ago #121226 by Valentin
Replied by Valentin on topic Powr plugin not appearing
Hi Mardhiah,

I have added a shortcode from powr.io using an FAQ plugin, in an article on joomla. But the shortcode itself appeared instead of the plugin. It was working fine before. I tried the same shortcode on my localhost and it works. Please guide.

May I know where you downloaded the plugin, so I can test in local and see what's going on?

Kind regards,
Valentín

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5 years 9 months ago #121284 by Mardhiah
Replied by Mardhiah on topic Powr plugin not appearing
It's from www.powr.io

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5 years 9 months ago - 5 years 9 months ago #121302 by Nick
Replied by Nick on topic Powr plugin not appearing
Hi Mardhiah,

Unfortunately, looks like they have a registration form before you can get the download.

Would you send us some login credentials to support@ostraining.com so we can take a quick look for you? Also, please do three things for us:
1) In the email, include a link to this forum post
2) In the email, include step by step direction of how to replicate the issue.
3) After sending the email, reply to this forum post letting us know you sent the email so that we can check it.

I have checked the caching on joomla and it is not on.
I did not install the powr faq plugin. i used the shortcode.

Could you clarify what you mean? In order to use a shortcode in Joomla, you need to install a plugin that allows you to use it.

Looking forward to helping.

Kind regards,
Nick

Follow us on Twitter - twitter.com/OSTraining
Like us on Facebook - facebook.com/ostraining
The following user(s) said Thank You: Mardhiah

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5 years 9 months ago #121347 by Mardhiah
Replied by Mardhiah on topic Powr plugin not appearing
It seems to be working fine already. I dont really know whats happening though

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5 years 9 months ago #121377 by Valentin
Replied by Valentin on topic Powr plugin not appearing
Hi Mardhiah,

Cool! Let us know if we can be of any help

Kind regards,
Valentín

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Like us on Facebook - facebook.com/ostraining

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