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Mail failure- rejected by local scanning

5 years 11 months ago #120763 by clementlo
Mail failure- rejected by local scanning was created by clementlo
Dear Sir/Madam,

I have problem with my website. My test website is test.drclementlo.com/

I recently installed OS service extension into the website.

When I go to test.drclementlo.com/teleconsult.html to make a booking and registered the details, I got message pop up on my website which I attached in this forum.

I also got email from my webhost as below.

A message that you sent was rejected by the local scanning code that
checks incoming messages on this system. The following error was given:

Sorry, you don't have permission to send email from this server with a
header that states the email is from hotmail.com.

This is a copy of your message, including all the headers.

Received: from drclemen by srv49.hosting24.com with local (Exim 4.86)
(envelope-from <lo_jhun_yan@hotmail.com>)
id 1aEtrh-0009y4-M1
for lojhunyan@gmail.com; Fri, 01 Jan 2016 02:11:09 -0500
To: lojhunyan@gmail.com
Subject: Confirmation message
X-PHP-Script: test.drclementlo.com/index.php for 59.101.184.144
Date: Fri, 1 Jan 2016 18:11:09 +1100
From: Dr Clement Lo <lo_jhun_yan@hotmail.com>
Message-ID: <ebd2802153b0fb33df527f5652e7a9c9@test.drclementlo.com>
X-Priority: 3
X-Mailer: PHPMailer 5.2.9 ( github.com/PHPMailer/PHPMailer/ )
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="b1_ebd2802153b0fb33df527f5652e7a9c9"
Content-Transfer-Encoding: 8bit
Sender: <drclemen@srv49.hosting24.com>

--b1_ebd2802153b0fb33df527f5652e7a9c9
Content-Type: text/html; charset=us-ascii

<p>You've just made a booking.<br /><br />Personal details:<br />Name: test<br />E-Mail: lojhunyan@gmail.com<br />Phone: <br />Country: <br />City: <br />State: <br />Zip: <br />Address: <br />Notes: <br /><br />Booking details:<br />Booking ID: 5<br />Services: <table width="100%">
<tr>
<td width="25%" align="left" style="font-size:11px;color:gray;border-bottom:1px dotted #D0C5C5 !important;font-weight:bold;">
Service </td>
<td width="10%" align="left" style="font-size:11px;color:gray;border-bottom:1px dotted #D0C5C5 !important;font-weight:bold;">
Booking date </td>
<td width="10%" align="left" style="font-size:11px;color:gray;border-bottom:1px dotted #D0C5C5 !important;font-weight:bold;">
Start time </td>
<td width="10%" align="left" style="font-size:11px;color:gray;border-bottom:1px dotted #D0C5C5 !important;font-weight:bold;">
End time </td>
<td width="55%" align="left" style="font-size:11px;color:gray;border-bottom:1px dotted #D0C5C5 !important;font-weight:bold;">
Additional information </td>
</tr>
<tr>
<td width="25%" align="left" style="font-size:11px;color:gray;border-bottom:1px dotted #D0C5C5 !important;">
<b>Teleconsult</b>
</td>
<td width="10%" align="left" style="font-size:11px;color:gray;border-bottom:1px dotted #D0C5C5 !important;">
05-01-2016 </td>
<td width="10%" align="left" style="font-size:11px;color:gray;border-bottom:1px dotted #D0C5C5 !important;">
9:00 PM </td>
<td width="10%" align="left" style="font-size:11px;color:gray;border-bottom:1px dotted #D0C5C5 !important;">
9:15 PM </td>
<td width="55%" align="left" style="font-size:11px;color:gray;border-bottom:1px dotted #D0C5C5 !important;">
Employee: <B>Dr Clement Lo</B> <BR />
</td>
</tr>
</table>
<br />Deposit: &#36; 0.00 <br />Total: &#36; 40.00 <br /><br />If you want to cancel your booking follow next link: <a href=' test.drclementlo.com/index.php?option=co...2345d7772b0674a318d5 ' title='Click here to cancel the booking request'> test.drclementlo.com/index.php?option=co...2345d7772b0674a318d5 </a></p>
<p>Please add <a href="drclementlo@outlook.com">drclementlo@outlook.com</a>&nbsp;into your Skype contact. Please log in 15 minutes prior to your booked time slot.</p>
<p>I will contact you on Skype on your booked time slot.</p>
<p>Thank you.</p>

I asked OS services for support but it seems like he is confused about the problem.

The webhost told me to change the header but I changed all the possible configuration and still can find the problem.

Please help me out.

Thanks

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5 years 11 months ago #120766 by clementlo
Replied by clementlo on topic Mail failure- rejected by local scanning
Hi,

I managed to resolve the issue with my web host.

Thanks

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5 years 11 months ago #120792 by Nick
Replied by Nick on topic Mail failure- rejected by local scanning
Hi clementlo,

Hope you had a good weekend! Happy New Year!

Wonderful! We're glad you got things sorted. Nice work.

Cheers,
Nick

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