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Access Denied - Can only login using IE 11

6 years 1 month ago #117050 by teddy.nyambe
Access Denied - Can only login using IE 11 was created by teddy.nyambe
Hi,

I have a problem just finished working on a drupal site for the conference we will be hosting next year. One funny thing is in IE 11 i can log in without a problem but in firefox/safari etc I am getting the following error:

Access denied
You are not authorized to access this page.

This started happening when i moved the site to the hosting service cpannel.

I have tried to goggle but there are no solutions am getting that are helping. I am using Drupal 7.34

Any help will be appreciated.

Teddy

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6 years 1 month ago #117064 by steve
Replied by steve on topic Access Denied - Can only login using IE 11
Hi Teddy

First things first, please upgrade to 7.39 if you can.

7.34 is close to being a year old now.

For the login, has any except for you seen this problem?

If it helps, send a login to steve@ostraining.com? I'll do some browser testing for you here.

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6 years 1 month ago #117143 by teddy.nyambe
Replied by teddy.nyambe on topic Access Denied - Can only login using IE 11
Hi,

I am backing up the site and will upgrade.

The problem is happening to everyone on different computers. You will also notice. I have sent you the login details.

Kind regards,

Teddy L.

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6 years 1 month ago #117166 by steve
Replied by steve on topic Access Denied - Can only login using IE 11
Thanks - got the email and replied.

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6 years 1 month ago #117172 by steve
Replied by steve on topic Access Denied - Can only login using IE 11
This sounds like it might be a problem with cookies.

Can you try modifying $cookie_domain in your settings.php file:

www.drupal.org/node/1027534#comment-7507083

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