Please can tell me how can I reset or recover my website back-end password.

Thanks in advance.

Hi
Try This.
www.ostraining.com/blog/joomla/how-to-re...ername-and-password/
Regards

Hey Mark,

I tried with your all steps but when I go joomla back-site I can't go inside back-end.
So I can't change site password. Any way to solve this problem.

Hi Jew_Nabi,

The database is not accessed via the Joomla backend but rather via your host's control panel. For example, your host might have cPanel. Try typing www.yourdomain.com/cpanel .

Or an easier was is if you have a "forgot password" feature in the front end of your site. Or try going to:
www.yourdomain.com/index.php?option=com_login

Can we get a link to your site to take a quick look so that we can offer more direct help?

Kind regards,
Nick

Hey Nick,
Nice to see you after a month again. I tried in my server side control panel and changed user name and password but I didn't get any result. I thing old password is en-corrupted but why new password isn't taking. I tried also with my Old user name and password but not taking also old user name and password. So I can't go into my back-end admin side.
My side is everlastpavingstone.com. Please look at and advise me if any suggestion.

Hi Jew_Nabi,

Nice to hear from you again :)

Would you send me some cPanel login credentials to This email address is being protected from spambots. You need JavaScript enabled to view it. so I can take a quick look for you? Please include a link to this forum post in the email and then afterward reply to this forum post letting me know you sent the email so that I can check it.

Kind regards,
Nick

Hello Nick,

As your requirement I'm sending credentials to your email.
Please check it and give me the right suggestion.
Thanks in advance.

Hello Jew-Nabi,

Here are some more tutorials on recovering and setting passwords for Joomla.

www.ostraining.com/blog/joomla/encrypt-a...in-joomla-using-md5/

www.ostraining.com/blog/joomla/help-my-j...password-dont-match/

www.ostraining.com/blog/joomla/how-to-re...ername-and-password/

Try to follow these and see if your problem gets resolved.

Cheers,
Ed

Hello Ed,

Nice to see you again. Thanks for solving my previous problems. Now another but for this problem I already tried with your tutorials. But I did not get any result.

If you have any other solution please give me for kind cooperation.

Thanks again,
Jew

Hi Jew,

I took a look at your site. Looks like your login area is broken and doesn't display any error messages. Do you know how to restore your core files manually? That would be the next step to getting it working again.

What Joomla version is the site running?

Kind regards,
Nick

Hi Nick,

No. I don't know how can I restore my core files manually. Please give me the instructions. My site is running on Joomla 2.5

Thanks a lot.

Best regards,
Jew

Hi Jew,

Make a backup using your host's backup utility.

Then download the following zip file:
joomlacode.org/gf/download/frsrelease/17...le-Patch_Package.zip

and unzip it into your Joomla root. That will reset many of your core files (though not all). If that doesn't work, we can try resetting all of them.

Kind regards,
Nick

Thanks Nick,

But I can't understand what should back-up that is my server all files or my site files. And also where this link-zip-file will unzip. Is it in my server joomla root directory where Joomla Installed.

Please give me clear instruction because I'm confused.

Thanks again.

Best Regards,
Jew

Hi Jew,

You're welcome! :)
Jew wrote:You should back up your site's files and database.
Jew wrote:Yes, where Joomla is installed. In your case, it's the "public_html".

Hope this helps! Let us know if you have any other questions and we'll be glad to answer.

Kind regards,
Nick

Hi Nick,
I developed my site directly on server with template so may I download files on my computer for backup. Can you say me what folders or files should I download?

Next those zip-file will unzip on server public_html\Joomla\ directory. Am I correct if not please give me best suggestion.

Thanks.

Best Regards,
Jew

Hi Jew,
Jew wrote:You should download basically all the folders and files within your public_html.
Jew wrote:No, that's not correct. If you upload the zip file to your public_html, it will unzip in the public_html folder (which is the correct folder).

Hope this helps!

Kind regards,
Nick

Hi Nick,

I can't backup and upload unzip files in my server. Can you please try and solve my problem.

Thanks in advance.

Best Regards,
Jew

Hello Jew,

Who is your hosting company? Do they have some directions for you?
Does your account come with a server control panel and a file manager?

Are you familiar with FTP? You should be able to upload anything using an ftp client like Filezilla filezilla-project.org/download.php which is a free program.

It seems that you might be confused about the exact procedure. Your hosting company might be the best place to get the instruction for this.

Cheers,
Ed

Thanks Ed,

My hosting company domain.com and yes I've server CP and File Manager. I can download and upload only files but not folders thru File Manager.
How can I backup all together. Please any instruction.

Thanks again,

Best Regards,
Jew

Hi Jew,

You'd have to ask your host exactly how to use their file manager as it varies from host to host. However, most hosts have a zip button that you can use to zip all selected folders and files and then you can download the zip file.

Alternatively, almost every host has FTP and you can use FTP to download. A quick search of your host's documentation leads to the following article about their FTP:
www.domain.com/knowledgebase/beta/article.bml?ArticleID=201

Hope this helps! Let us know if you have any questions.

Kind regards,
Nick

Hi Nick,

In my server have FTP but I don't know how use and setup.

I uploaded unzip files thru File Manager but I couldn't upload any Folder or zip files and I don;t see any option for zip or unzip.

Can you check please my server you have everything for manage it.

Thanks,

Best Regards,
Jew

Hi Jew,
Jew_Nabi wrote:Give the "Uploading files using FTP and FileZilla" a try at:
www.domain.com/knowledgebase/beta/article.bml?ArticleID=201
Jew_Nabi wrote:Yes, I can check, but please be courteous of our time. You should really be asking this question to your hosting company (as it's their software) or your developer. We can only help so much. I hope you understand!

Looks like your host's file manager only has a zip function (called Archive). I've attached a screenshot of it. However, it doesn't appear to have an unzip function, so you would have to use FTP instead or talk to our host to see if there's a way to enable an unzip function (which is a standard function for most hosts).

Hope this helps! :)

Kind regards,
Nick

Thanks Nick,

Yes I got it. I downloaded files and folders. Now I'm working with your direction.
When result will come I'll let you know.

Thanks again,

Best Regards,
Jew

You're welcome, Jew! I'm glad to have been of help! :)

OK, sounds good.

Kind regards,
Nick