Hey Nick, Nice to see you after a month again. I tried in my server side control panel and changed user name and password but I didn't get any result. I thing old password is en-corrupted but why new password isn't taking. I tried also with my Old user name and password but not taking also old user name and password. So I can't go into my back-end admin side. My side is everlastpavingstone.com. Please look at and advise me if any suggestion.
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How can I reset or recover my website back-end password? 8 months 4 weeks ago #54552
I took a look at your site. Looks like your login area is broken and doesn't display any error messages. Do you know how to restore your core files manually? That would be the next step to getting it working again.
You'd have to ask your host exactly how to use their file manager as it varies from host to host. However, most hosts have a zip button that you can use to zip all selected folders and files and then you can download the zip file.
Can you check please my server you have everything for manage it.
Yes, I can check, but please be courteous of our time. You should really be asking this question to your hosting company (as it's their software) or your developer. We can only help so much. I hope you understand!
Looks like your host's file manager only has a zip function (called Archive). I've attached a screenshot of it. However, it doesn't appear to have an unzip function, so you would have to use FTP instead or talk to our host to see if there's a way to enable an unzip function (which is a standard function for most hosts).