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TOPIC: Email error using the article email icon

Email error using the article email icon 10 months 1 week ago #51391

  • arthurrs
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When using the email icon located in the upper right corner of the article to email a link of the article, I receive the following error:

Fatal error: Class 'JView' not found in /home/content/89/7282289/html/eptest3/components/com_mailto/views/sent/view.html.php on line 11

Any suggestions or ideas as to what is causing this error and how to correct it?

Thanks
Arthur
website: eptest3.bbttest.com
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Email error using the article email icon 10 months 1 week ago #51403

  • edandrea
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Hi Arthur,

This is an known issue that has hopefully been fixed. This was just recently so you maybe able to fix it by upgrading your install.
joomlacode.org/gf/project/joomla/tracker...racker_item_id=28745

Try using Akeeba Admin tools to reinstall Joomla
www.akeebabackup.com/downloads/admin-tools.html

The good news is that the mail is being sent. This message is telling you that the confirmation page just isn't being retrieved.

See if a reinstall will fix it and let us know.

Ed

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Email error using the article email icon 10 months 1 week ago #51413

  • arthurrs
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Thanks Ed. Yes, I did notice that the email went through. I'll check out the fix and install as you have suggested.

Truly appreciate it and will update you soon
Arthur
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Email error using the article email icon 10 months 1 week ago #51424

  • Nick
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Hi guys,

Good find, Ed!

Unfortunately, although that was fixed, it won't be applied until the next release of 2.5.7 so updating right now won't fix it.

What you need to do is make sure you're running 2.5.6 then edit the following file (make a backup of it first) :
components/com_mailto/views/sent/view.html.php

and changed line 11:
class MailtoViewSent extends JView

to:
class MailtoViewSent extends JViewLegacy

Hope this helps, Arthur!

Kind regards,
Nick
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Email error using the article email icon 9 months 3 weeks ago #52870

  • arthurrs
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Nick and Ed

Thanks so much for getting back to me. I apologize that it's taken me so long to get back to you regarding the recommended fix. All that I can say is that you folks are the best! The fixed worked like a charm!

Thanks again for your help and I truly appreciate all that you have done to teach and assist me.

Arthur
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Email error using the article email icon 9 months 3 weeks ago #52874

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You're welcome, Arthur! We're glad to be of help and even more glad that you got things fixed! :)

Kind regards,
Nick
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