Topic: can't update joomla using admin tools (1/1) - OSTraining Support

Welcome, Guest

TOPIC: can't update joomla using admin tools

can't update joomla using admin tools 11 months 1 day ago #49557

gilles
OFFLINE
OSTop Dog
Posts: 931
Karma: 0

Hi Team.
When I try to do a re-install of j! 1.5.26 on a site, I get the following error after the file extraction. I believe my install is incomplete as a result.

ERROR:
Could not open /path-to-host/htdocs/logs/index.html for writing

any ideas?

Gilles

PS. i'm trying to re-install as Jupgrade won't run. does absolutely nothing when I press the big upgrade button. Also, below the big button, I see many other rectangles for statuses (all no status).

Gilles

Please become a member of OSTraining to reply to this post.

can't update joomla using admin tools 11 months 1 day ago #49587

edandrea OFFLINE OSTop Dog Posts: 3106 Thank you received: 7 Karma: 0	See if Admin Tools will fix your permissions. To use Jupgrade you might have to change the configuration. This was written early on before they made some additions, but it does show you where to find the configuration for Jupgrade and what you should consider changing. www.ostraining.com/blog/joomla/jupgrade-problems/ Ed
	Please become a member of OSTraining to reply to this post.

can't update joomla using admin tools 11 months 1 day ago #49596

gilles OFFLINE OSTop Dog Posts: 931 Karma: 0	Thanks Ed, Ran Admin tools, same result. The link you provided doesn't address the error I get. Any ideas?
	Gilles Please become a member of OSTraining to reply to this post.

can't update joomla using admin tools 11 months 1 day ago #49598

edandrea OFFLINE OSTop Dog Posts: 3106 Thank you received: 7 Karma: 0	does this exist? /path-to-host/htdocs/logs/index.html Is it writeable? ed
	Please become a member of OSTraining to reply to this post.

can't update joomla using admin tools 11 months 1 day ago #49601

gilles OFFLINE OSTop Dog Posts: 931 Karma: 0	the logs folder exists. index.html does not. I'm not sure it's supposed to exist at this point. Perhaps the msg is about the folder, not the file. but folder is there, 755 perms. Gilles
	Gilles Please become a member of OSTraining to reply to this post.

can't update joomla using admin tools 11 months 1 day ago #49605

edandrea OFFLINE OSTop Dog Posts: 3106 Thank you received: 7 Karma: 0	Check your global configuration and see what the path to the log file is. It should end in a directory not a file. ed
	Please become a member of OSTraining to reply to this post.

can't update joomla using admin tools 11 months 1 day ago #49612

gilles OFFLINE OSTop Dog Posts: 931 Karma: 0	It does end in a directory... /name-here.../htdocs/tmp
	Gilles Please become a member of OSTraining to reply to this post.

can't update joomla using admin tools 11 months 1 day ago #49615

Nick
NOW ONLINE
Administrator
Posts: 16762
Thank you received: 377
Karma: 55

Hi Gilles,

That's the path to the tmp folder not the log folder.

As to your error, it likely means that your host has a system folder named "logs" that conflicts with the Joomla core folder.

You'll have to reinstall manually instead. Please make a backup then download the following file:
joomlacode.org/gf/download/frsrelease/16...ble-Full_Package.zip

and unzip it (or upload it via FTP) into your Joomla root.

Kind regards,
Nick

Please become a member of OSTraining to reply to this post.

can't update joomla using admin tools 11 months 1 day ago #49616

gilles OFFLINE OSTop Dog Posts: 931 Karma: 0	Thanks Nick! long time no talk :) I'm uploading the full pkg as I type... will report back. Gilles
	Gilles Please become a member of OSTraining to reply to this post.

can't update joomla using admin tools 11 months 1 day ago #49617

Nick NOW ONLINE Administrator Posts: 16762 Thank you received: 377 Karma: 55	You're welcome, Gilles! We're glad to be of help! :) Sounds good! Kind regards, Nick
	Follow us on Twitter - twitter.com/OSTraining Like us on Facebook - facebook.com/ostraining Please become a member of OSTraining to reply to this post.

can't update joomla using admin tools 11 months 1 day ago #49620

gilles OFFLINE OSTop Dog Posts: 931 Karma: 0	Ok..so I unzipped everything and removed the install folder. Same error with Jupgraded. Big start button that doesn't do anything. I attached a screenshot. Gilles
	Gilles Please become a member of OSTraining to reply to this post.

can't update joomla using admin tools 11 months 1 day ago #49621

Nick NOW ONLINE Administrator Posts: 16762 Thank you received: 377 Karma: 55	Hi Gilles, Would you open up the new issue (although it's the first one for you :) in a new forum topic please? We'll help you there. Thanks in advance! Kind regards, Nick
	Follow us on Twitter - twitter.com/OSTraining Like us on Facebook - facebook.com/ostraining Please become a member of OSTraining to reply to this post.