Joomla Tutorials

How to Recover a Lost Joomla Username and Password

January 10, 2010 | Written by Rod Martin

We've had several people recently contact us after losing the login to their Joomla site. Often they can't remember or just don't know both the username and password. Here's how to recover if you've been locked out of your Joomla 1.5 site:

  • Step 1: You will need to find access to your Joomla database. Start by going to the control panel provided by your hosting company, where you set-up email accHow to Recover a Lost Joomla Username and Passwordounts and so-on. The most common way offered to access the database is called "phpMyAdmin". Look for a little sailing ship logo like the one on the right.
  • Step 2: Click to access your databases.
  • Step 3: You'll see a list of databases on the left-hand side. Hopefully you won't see more than one, but if you do see more, look for a database with a Joomla-sounding name such as jo_151. Click on that database.
  • Step 4: You'll now see a new list on the left-hand side with names such as jos_banner and jos_bannerclient. Scroll all the way to the bottom and click on jos_users.
  • Step 5: Look at the top of the page and click "Browse": How to Recover a Lost Joomla Username and Password
  • Step 6: You should a line right at the top looking like this. The number is probably going to be 62. Click on the pencil icon:
    How to Recover a Lost Joomla Username and Password
  • Step 7: Write down the username.
  • Step 8: Enter this into the password field: 21232f297a57a5a743894a0e4a801fc3
  • Step 9: Click "Go" to save your changes.
  • Step 10: You should now be able to login to your site using the username and the password "admin".
  • Step 11: Go to Site >> User Manager and change your password to something that is harder to guess.

 

Comments 

 
# t2terri 2011-06-07 14:42
thank you, i got as far as step 7
......my questions......

Step 8: Enter this into the password field: 21232f297a57a5a743894a0e4a801fc3
???? where do I write the user name in password field or the number you listed in step 8
Step 9: Click "Go" to save your changes. ???Where is go??????

I have screen shots ... don't know how to attach to show you.
mmmmm thanks for your patience, I really want to do this!!!!!
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# iowawebco 2011-07-20 00:45
Hi t2terri,

Sorry we didn't respond earlier. If you have any questions and are a student, please use our support forum where we answer questions in 24 hours.

In step 7, just write it down on a piece of paper so that you remember it.

In step 8, click the little pencil to edit (sometimes it's different depending on the database manager) then you can paste it.

Go will be available once you click to edit.

Kind regards,
Nick
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# Reno 2011-06-15 03:14
It worked! thanks a lot.
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# iowawebco 2011-07-20 00:45
You're welcome, Reno! :)

Kind regards,
Nick
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# barrie t 2011-08-30 07:40
your a star it worke fine my web guy left me high and dry many thanks
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# iowawebco 2011-08-30 12:54
You're very welcome, Barrie! I'm glad it worked :)

Kind regards,
Nick
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# gayan 2011-11-08 10:46
woooooooow nice work.. thanks lot
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# iowawebco 2012-01-12 01:15
You're welcome, Gayan!

Kind regards,
Nick
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# eandy 2012-01-04 20:49
Hi Nick,

I followed your instructions to the letter but I wasn't able to login. But I decided to change browser from Chrome > Firefox and it worked perfectly.

I don't know why?
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# iowawebco 2012-01-12 01:16
Hi eandy,

Sorry, not sure why. Try clearing your cache and cookies in Chrome and that will likely fix things for you though.

Kind regards,
Nick
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# Peteh 2012-01-23 17:54
Thanks, very helpful.
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# iowawebco 2012-01-23 19:57
You're very welcome, Peteh!

Kind regards,
Nick
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# Tessa 2012-02-08 17:02
This tutorial saved me from another hour of wasting my time. Thank You OSTraining.
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# iowawebco 2012-02-08 18:02
You're welcome, Tessa! We're glad to be of help! :)

Kind regards,
Nick
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